Privacy Policy – ByLali

Last Update: 15sep

ByLali (“we”, “our”, “us”) values the trust you place in us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you place an order on our website, we collect the following details:

• Name

• Email address

• Phone number

• Shipping and billing address

This information is necessary to process your order, generate invoices, and ensure successful delivery.

2. How We Use Your Information

Your personal information is used for the following purposes:

• To process and fulfill your orders

• To generate invoices and receipts

• To deliver products via our logistics partner (Shiprocket and its courier partners)

• To communicate with you regarding your order, refunds, or customer support

• To comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Payment Processing

We use Razorpay as our secure payment gateway. ByLali does not store or have access to your credit/debit card details or banking information. All sensitive payment details are handled directly by Razorpay in compliance with industry security standards.

4. Sharing of Information

We may share your information with trusted third parties only for order-related purposes:

• Razorpay – to securely process payments

• Shiprocket and Courier Partners – to ensure successful delivery of your order

Beyond this, your data is not shared with any third party.

5. Data Retention & Security

We retain your information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. Once your order is completed and delivered, the data may be securely stored in order records but is not used for any other purpose.

We take reasonable measures to protect your personal data from unauthorized access, alteration, or misuse.

6. Children’s Privacy

Our store is open to all age groups, including children. However, purchases must be made by individuals above the age of 18 or under parental/guardian supervision.

7. Cookies & Tracking

Our website may use cookies to improve user experience, site performance, and security. Cookies help us remember your preferences and track basic site usage statistics.

You may choose to disable cookies through your browser settings, though some features of the website may not function properly.

8. Your Rights

You have the right to:

• Request access to your personal information

• Request corrections or updates to your information

• Request deletion of your information (subject to legal and transactional requirements)

9. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

📧 Email: bylaliofficialstore@gmail.com

🔒 By continuing to use our website and services, you agree to this Privacy Policy.