Cancellation & Refund Policy

1. Order Cancellations

• Once an order is placed on ByLali, it cannot be cancelled.

• Please check your cart and details carefully before completing the purchase.

2. Refunds & Returns

• All sales are final. We do not accept returns for books that are correctly delivered in good condition.

• Refunds are only applicable in cases where the wrong book or a damaged book has been delivered.

3. Damaged / Wrong Book

• If you receive a damaged or incorrect book, please contact us within 48 hours of delivery.

• Email: bylaliofficialstore@gmail.com

• Phone: +91-8604300712

• Once verified, we will initiate a full refund to your original mode of payment.

4. Non-Refundable Cases

• Books delivered in good condition are non-returnable.

• Minor issues such as printing variations, packaging folds, or courier handling marks are not considered damage.

5. Important Notes

• Refunds will be processed only after our team verifies the issue.

• Please keep the book in its original condition and packaging until verification is completed.

• By purchasing from ByLali, you agree to this Cancellation & Refund Policy.