Last Updated: 10Sep

Welcome to ByLali (“we”, “our”, “us”). By accessing or purchasing from our website, you (“you”, “your”, “customer”, “user”) agree to the following Terms & Conditions. Please read them carefully.

1. General

• By using our website or placing an order, you accept these Terms & Conditions.

• We may update or change these Terms at any time without prior notice. Continued use of our website will be considered acceptance of any changes.

2. Products

• We sell physical paperback books.

• All descriptions, images, and prices are displayed as accurately as possible. Slight variations may occur.

• Product availability is subject to stock.

3. Orders & Payments

• Orders are confirmed only after successful payment.

• Payments are securely processed through Razorpay. We do not store your card or bank details.

• For Cash-on-Delivery (if applicable), exact payment must be made at the time of delivery.

4. Shipping & Delivery

• Orders are usually processed within 2–4 working days.

• Delivery time depends on your location and courier partner (generally 5–9 working days).

• We are not responsible for courier delays, weather disruptions, or other events beyond our control.

5. Returns & Refunds

• Returns and refunds are allowed only if a damaged or wrong book is delivered.

• Requests must be raised within 48 hours of delivery via email at bylaliofficialstore@gmail.com.

• Once verified, a full refund will be issued to your original payment method.

• Books delivered in good condition are non-returnable.

6. Intellectual Property

• All logos, content, book images, and designs on our website are the property of ByLali.

• Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

• We take care to provide accurate product information, but errors may occur.

• We are not liable for indirect, incidental, or consequential damages from using our website or services.

8. Governing Law & Jurisdiction

• These Terms are governed by the laws of India.

• Any disputes arising shall be subject to the jurisdiction of competent courts in India.